Privacy Policy

Effective Date: Jul 16 2025 

YWCA Metropolitan Chicago (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website ywcachicago.org, use our services, or communicate with us in any way, including by phone, email, or text message (SMS). 

 

Information We Collect 

We may collect the following types of information: 

  • Contact Information: Your name, email address, phone number, mailing address, and other contact details. 

  • Communications: Information you provide when you communicate with us by phone, email, or text message (SMS). 

  • Usage Data: Information about how you interact with our website and services, including IP address, browser type, and other technical data. 

  • Other Information: Any other information you choose to provide to us. 

 

How We Use Your Information 

We may use your information to: 

  • Provide, operate, and maintain our website and services. 

  • Communicate with you, including via email, phone, or text message (SMS). 

  • Send you service updates, confirmations, reminders, or marketing messages (only if you have opted in). 

  • Respond to your requests and provide customer support. 

  • Comply with legal or regulatory obligations. 

 

Text Messaging (SMS) 

By providing your phone number and opting in, you consent to receive text messages (SMS) from us. Message and data rates may apply. You may opt out at any time by following the instructions provided in the messages or by contacting us directly. 

 

How We Share Your Information 

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages. 

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. 

 

Your Rights and Choices 

You may review, update, or correct your personal information by contacting us. You can opt out of marketing emails or text messages at any time. 

 

Security 

We implement reasonable physical, technical, and administrative safeguards to protect your information from unauthorized access, use, or disclosure. 

 

Changes to This Privacy Policy 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. 

 

 

Contact Us 

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: 

YWCA Metropolitan Chicago
Email: info@ywcachicago.org
Address: 1 N. LaSalle Street, Suite 1700, Chicago, IL 60602